Dr. Paul Bernstein, former Medical Director, San Diego, was the Regional Coordinator for Telehealth and Virtual Care for Kaiser Permanente Southern California and a Physician Lead for Innovation and Patient Transformation. Under his leadership as Medical Director, he won the California Award for Performance Excellence (CAPE) and the National Malcolm Baldrige Best Practice Award for leadership and innovation. Dr. Bernstein is a practicing Head and Neck Surgeon and was the chairman of the Head and Neck Division of the American Cancer Society (ACS, 1987-2007) and was a member of the organization’s Board of Directors. He started the KP Historical Society to help preserve KP’s unique history and culture. Dr. Bernstein has written 7 novels, including, Courage to Heal, based on Sidney Garfield, the doctor who along with Henry Kaiser started KP and changed American Medicine. He has appeared as a medical expert on Good Morning America, San Diego television, and was featured on the cover of MD Magazine.